Student Support Services

To make your student experience as successful as possible, Towson University offers a number of support services on the main campus. A full list of academic services and resources is located on the TU Academic Resource webpage. For the most up-to-date office hours, please visit the website for each support service. Students enrolled at TUNE may contact the director of student services for additional information and resources.

 

The Academic Advising, Retention & Completion Office

Cook Library, The Academic Commons Suite 343 · 410-704-2472
towson.edu/advising · advising@towson.edu

The professional academic advisers in the Academic Advising, Retention & Completion Office work with first-year students and students without a declared major to review their progress toward the fulfillment of degree requirements. They advise students on developing academic goals, planning programs, selecting courses, investigating majors and meeting academic standards. In addition, the staff conducts specific programs for students who have received academic warnings or who are on academic probation to assist them in regaining good academic standing. The student academic
advisers (SAA) are specially trained and supervised peer advisers who assist students with questions about their degree progress and academic requirements on a walk-in basis. The SAA staff also does outreach programming with student groups and organizations.

ACADEMIC SUPPORT SERVICES AT TUNE

TUNE 202 · 410-704-3057 · asctune@towson.edu

TU in Northeastern Maryland (TUNE) students have access to academic support through the assistant director of TUNE for assistance with the library, writing, tutoring, and other academic services. TUNE students may contact the assistant director to schedule an appointment regarding library services, research consultations, writing support, academic coaching and workshops.

Accessibility & Disability Services

University Union 146 · 410-704-2638 · TUADS@towson.edu
towson.edu/accessibility-disability-services/

The Office of Accessibility & Disability Services (ADS) works to ensure equal opportunities and an accessible educational experience for students with disabilities. We provide accommodations and services for students with various disabilities, including ADD/ADHD, autism spectrum disorder, brain injuries, learning disabilities, medical disabilities, mental health disabilities, mobility/physical disabilities, hearing and vision disabilities, speech-language disabilities and more. Accommodations are determined on a case-by-case basis and may include priority registration, testing accommodations, note-taking assistance, interpreting services, alternate formats for printed materials, assistive technology, para-transit use and internship accommodations.

The Career Center

University Union 225 · 410-704-2233
careercenter@towson.edu · towson.edu/careercenter

The TU Career Center offers all TU students access to supportive and encouraging experts who care about your success. Connect with our team and our online resources to develop impressive interviewing skills, an incredible resume and a polished professional image that will give you an edge over the competition. The Career Center is
your go-to resource whether you’re looking for insight and empowerment to better understand who you are and where you
want to go, you’re seeking connections to mentors or employers
or you’d like a personalized search plan that allows you to navigate the internship/job search process with confidence. Get started by visiting us online and on Handshake.

College Credit for Prior Learning Exam

Administered by the Department of Languages, Literatures & Cultures, this exam is administered exclusively in November each year and only in the following languages: Chinese, French, German, Hebrew, Italian, Japanese and Spanish. For more information, including exam applications and instructions, visit towson.edu/forl or call 410-704-2883.

The Counseling Center

Ward & West · 410-704-2512 · towson.edu/counseling
Facebook: TowsonCC · Twitter: @TU_CC

The Counseling Center is the campus resource for dealing with many challenges and stresses of college life, ranging from the everyday to the extraordinary. We have a network of professionals to help and support you 24/7. We offer flexible and responsive care with same-day appointments in-person and virtually. We have peer support through an anonymous online platform called TogetherAll. It’s easy for students to make a free and confidential initial appointment by calling or stopping by the Counseling Center. Professional clinicians can help students resolve problems in living, learn new life skills, increase their personal resourcefulness and overcome trauma, disadvantage or substance abuse.

Services include individual, relationship and group counseling and psychotherapy; various personal skills workshops such as mindfulness, meditation and coping skills; psychiatric consultation; and assistance with a local referral to community services if needed. We also offer a full calendar of psychoeducational events and provide presentations to student groups by request. Leadership and training opportunities are available for students who are selected to become Counseling Center peer educators.

The website offers many self-help resources, including adjustment to college, ways to improve coping and academic skills, support for international students, multicultural awareness as well as links and apps dealing with anxiety, depression, trauma, body image and substance abuse issues.

Dean of Students Office

Administration Building 2133 · 410-704-2055
deanofstudents@towson.edu

The dean of students and associate vice president of student affairs oversees the work for Assessment, Evaluation & Strategic Planning; Student Outreach & Support, Basic Needs Hub, Care Team and Behavioral Intervention Team; Student Accountability & Restorative Practices; Towson University in Northeastern Maryland (TUNE); Civic Engagement & Social Responsibility; Military & Veterans Center; and Student Success Programs. This area is the hub for programs and services that are central to a student’s personal development and success.

Financial Aid Office

Enrollment Services 339 · 410-704-4236 · finaid@towson.edu
towson.edu/finaid

Financial aid options include grants, loans, scholarships and student employment programs. Eligibility requirements vary.
Some programs are need-based. Others are merit-based. Contact our office for more information.

Foreign Language Placement Policy

We encourage students to continue their language study or to start a new language while at TU. All students enrolling in Spanish classes must take a quick online placement test before registering for classes. We encourage all students with prior language learning to take a placement test in that language to determine the best class to take. Information and links to the placement tests can be found here, on the Languages, Literatures & Cultures website.

General recommendations for the study of languages:

• One year of high school language study, students may register for 101 or 102.
• Two years of high school language study, students may register for 102.
• Three years of high school language study, students may register for 102 or 201.
• Four years of high school language study, students may register for 201 or 202.
•     Five years of high school language study, students may register for 202 or 301

Health Center

Ward & West · 410-704-2466 · healthcenter@towson.edu
towson.edu/healthcenter

The Health Center provides health and wellness services for TU students. Services include physical exams; treatment of acute and chronic illness; treatment of minor injuries; immunizations and TB screening; STI and HIV testing; allergy shots; nicotine cessation; and contraceptive counseling and treatment. The Health Center has an onsite lab and formulary with commonly prescribed medications. The experienced staff includes physicians, physician assistants, nurse practitioners, health educators and administrative staff. The Health Center is a participating provider with most major health insurances. Students’ health insurance will be billed for visits and any services, treatments and/or labs provided. For specific questions, email healthcenter@towson.edu.

Honors College

7800 York Rd Suite 134 · 410-704-4677
honors@towson.edu · towson.edu/honors

The Honors College provides an enhanced curricular and community experience to a growing population of undergraduate students across all majors at Towson University. Professors from each academic college teach Honors interdisciplinary and discussion-based classes and seminars with a limit of 20 students to maximize engagement. Some Honors classes and seminars satisfy Core Curriculum requirements and provide the foundation for advanced academic inquiry, such as research and thesis projects, with direction by members of the faculty. Douglass House is home to the Honors Living-Learning Community and integrates residential living with classroom activity. Honors students enjoy an array of social, cultural and leadership programs unique to the Honors College. Admission to the Honors College is available to incoming freshmen, current TU students, and students transferring from other institutions, provided they have earned 60 college credits or fewer. Applications deadlines vary by applicant group and intended enrollment term. Consult the Honors College website for the most up-to-date information.

Housing & Residence Life

Marshall Hall · 410-704-2516 · housing@towson.edu
towson.edu/housing

Living on campus can be one of the most important decisions students make regarding their education and future. Resident students will meet new people and encounter new cultures, ideas and ways of thinking. Students should seek campus groups or organizations that can refine their skills and talents as well as develop new ones. Becoming involved is one of the most important things students can do to get the most out of their college experience, and living on campus is one of the best ways to be connected.

International Student & Scholar Office

Psychology Building 408 · 410-704-2421 · 410-704-6040
isso@towson.edu · towson.edu/isso

The ISSO serves students and visitors who are at Towson University on a temporary/non-immigrant visa. Students may be in degree-seeking, exchange, English language and nondegree or enrichment programs. Others are here as faculty, visiting researchers or cultural program participants. TU is home to a culturally diverse population, representing 90 nations. The ISSO offers assistance with:

• Creating visa certificates for incoming students and scholars
• Advising international students on how to attain and maintain legal status in the United State
• Designing and presenting programs that assist international students in their transition to life in the United States. In particular, the ISSO conducts a comprehensive orientation for international students at the start of each fall and spring term
• Advising students regarding personal, academic, legal and career issues as well as intercultural communication, cross-cultural adjustment and engagement issues
• Acting as a liaison to and an advocate for students with government agencies and university offices
• Coordinating programs and providing ongoing services aimed at enhancing international students’ social engagement and encouraging their interaction with domestic students and community members
• Assisting with the coordination of appropriate services for international students in legal, medical and family emergency situations

Mathematics Placement Test

The Department of Mathematics has developed its own placement test. The purpose is to measure the required mathematical skills needed for success in various levels of mathematics courses at Towson University. Some students choose majors that require one or more particular mathematics courses; others only take mathematics courses to satisfy the university requirement. In either case, the placement test results identify an appropriate course (or courses) for you. You cannot register for a math course unless you have passed the prerequisite course or your mathematics placement test score is sufficient. For more information visit the TU MATH department website. 

The Military & Veterans Center

Psychology Building 107 · 410-704-2992
towson.edu/veterans/

The Military & Veterans Center’s mission is to provide outstanding support and services to all student veterans and qualified
dependents. To do this, the MVC promotes a safe and like-minded community, personal growth, career development opportunities and comprehensive in-school support (especially for educational benefits claims).

Public communication Center

Psychology Building 402 · 410-704-5083
pcc@towson.edu · towson.edu/pcc

TU’s Public Communication Center (PCC) provides peer mentoring support to help students improve their public speaking and presentation skills, increase preparedness and confidence and expand advocacy skills. The PCC strives to help students of all majors improve their communication. Communication is complex, consisting of nonverbal, interpersonal and intercultural communication. If you need specific assistance, please contact the PCC, and we will cater a mentoring appointment to your needs. Specializations of the PCC include:

• Outlining and organization: Mentors have the knowledge of different organization styles and the key parts for introductions, body paragraphs and conclusions.
• Speech anxiety: Feeling nervous or anxious before a presentation is completely normal. Mentors are taught to identify speech anxiety and can lead students through exercises to address their anxiety.
• Rehearsal and delivery: Body language, vocal fillers and gestures are all elements of delivery that mentors can help clients improve. The PCC also has the ability to record student speeches.
• Visual aids and design: The content on a visual aid is just as important as the design. Mentors are trained in elements of visual design to help students create the most appealing and cohesive visual aid to complement their presentation.

Registrar’s Office

Enrollment Services 223 · 410-704-2701
towson.edu/registrar

The Registrar’s Office serves students, faculty members, administrators, alumni and the general public in the areas of registration, grades, records and registration, national exchange programs and graduation. The office is open Monday through Friday from 8 a.m. to 4:30 p.m.

Student Accountability & Restorative Practices

Administration Building 236 · 410-704-2057
towson.edu/student-accountability

Student Accountability & Restorative Practices promotes student success through the administration of the Code of Student Accountability on and off campus. Students who are alleged to have violated the Code of Student Accountability will be given guidance regarding the university’s accountability process and will have the opportunity to provide information about their knowledge of the incident(s). The office promotes a campus climate rooted in civility through education, workshops and one-on-one conversations, and it challenges students to make safe, healthy and ethical choices that better the campus community. Students, faculty and staff are encouraged to contact the office for guidance. 

Student and University Billing Office

Enrollment Services 336 · 410-704-2100 or 1-888-5BURSAR
towson.edu/billing

The office coordinates billing, bill payment, collection of delinquent accounts, financial aid rebate disbursement, general refunds, account adjustments, payment plans and account research. Most students’ contact with the Student and University Billing Office will generally be limited to the accounts receivable section, which handles billing and collecting payments.

Student Computing services

Cook Library, The Academic Commons Suite 343
410-704-5151 · scs@towson.edu · towson.edu/scs
Facebook: TUSCS · Twitter: TowsonSCS

Student Computing Services (SCS) provides technology support and services for students, available through the service desk at each SCS location. The service desk supports access and use of all the major student systems at Towson University including Office 365 (free Microsoft Office suite for students), WordPress (personal web pages) and Towson Online Services (schedules, course registration, bill payment). At each location, SCS performs troubleshooting and diagnostic assistance for student-owned laptops, including virus removal and wireless network configurations.

Cook Library 35

Service desk, computer lab, multimedia loans and support, studios and wēpa printing.

Towson Run 123 in West Village

Service desk, computer lab and wēpa printing.

TUNE 206

Service desk, computer lab, multimedia loans and support and wēpa printing for TU students in Harford County.

TechOverture lists important technology-related services for students at TU including how to access and use your Net ID, tech support, resident hall TV and internet, email, Blackboard, Wi-Fi, OneCard, printing and more. Bookmark this useful directory for reference throughout your academic career.

Student Outreach & Support

Administration Building 2133 · 410-704-4462
sos@towson.edu · towson.edu/sos

The Office of Student Outreach & Support (SOS) serves as a first point of contact for students in need of support. Whether your concern is academic, financial, familial, medical, personal or mental health-related, SOS will help students navigate on- and off-campus resources and get them back on track. To refer a student, learn more about the SOS team and how they support students at Towson University, please visit the website.

The Tutoring & Learning Center

Cook Library, The Academic Commons Suite 347 · 410-704-2291
tlc@towson.edu · towson.edu/tutoring-learning

The Tutoring & Learning Center is a full-service learning center that provides free services for Towson University students to assist in identifying and achieving academic goals. We help facilitate a community of learners by coordinating high-quality tutoring, supplemental instruction, peer-assisted learning sessions, peer academic coaching and study skills workshops.

The Writing Center

Cook Library, Writing Center Annex at the Academic Commons, 3rd floor 410-704-3426
towson.edu/cla/centers/writing/

The Writing Center provides individual writing support to all members of the TU community. The staff works with writers at any stage of the writing process from brainstorming to polishing the final draft. The staff supports writers with any type of writing project, whether a PowerPoint presentation, lab report or resume. The Writing Center takes walk-in appointments when possible. As the term progresses; however, most of the sessions fill up each day. We recommend you schedule an appointment a day or two in advance to make sure someone is able to meet you. Please bring your assignment sheet and two printed copies of your paper to the session.